Student Services OfficerApply Now
Los Angeles/Alhambra, CA
Stanbridge University is seeking a dynamic candidate with excellent customer service experience for a Student Services Officer position in our Student Services department. We are looking for a motivated self- starter who is people-oriented and gets along well within a team. This position offers an excellent opportunity to join a well-established and growing university.
full-time, hourly, non-exempt
Nov 10th, 2020
- Assist in orientation of new students.
- Assist in audits of new student records to meet compliance requirements.
- Conduct weekly/monthly classroom visits.
- Monitor students attendance and grades and notify students via phone call or email about remediations and missed exams or assignments.
- Tracking of students academic performance and refer to on campus resources and schedule one on one meetings with students to focus on retention efforts such as tutoring scheduling.
- Distribution of full time Deans list awards.
- Performs all other student services functions, and other related duties as assigned.
- Exceptional Customer Service Skills.
- Strong computer skills with emphasis on Microsoft Word, Excel and Power Point.
- Excellent verbal and written communication skills.
- Extreme attention and respect for small details.
- Working knowledge of office procedures and office equipment.
- Requires organizational, interpersonal and time management skills.
- Must have prior administrative support experience.
- A background check and alcohol/drug screening are required.
- Must possess a bachelor's degree
- Master's degree preferred.
Conditions of Employment:
- The work environment and physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
- While on-campus faculty, staff, and students will engage in daily self-monitoring which will include COVID-19 symptoms such as cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat or a new loss of taste or smell.
- Faculty, staff, and students are required to wear face coverings when on campus.
- Telework/ Remote work is available temporarily for non-essential operations due to COVID-19.
- Standard office setting..
- Typically, duties are performed in an office environment while sitting at a desk or computer workstation.
- An incumbent is subject to contact with others, frequent interruptions, noise from talking or office equipment and demanding timelines.
- The incumbent regularly sits for long periods, walks short distances on a regular basis
- Uses hands and fingers to operate an electronic keyboard or other office machines; reaches with hands and arms; speaks clearly and distinctly to answer telephones and to provide information; sees to read fine print and operate computer; hears and understands voices over telephone and in person; and lifts, carries, and/or moves objects weighing up to 10 pounds.
- Professional opportunities in a growing organization.
- An organization that values and appreciates its employees.
- A highly competitive pay and benefits package
- A strong community service culture.
Stanbridge University is an equal opportunity employer with values and appreciation for its employees.
About Stanbridge University
Founded in 1996, Stanbridge University offers specialized degrees at the Master, Bachelor, and Associate levels in the fields of Nursing and Allied Health. Stanbridge is based in Irvine, California with an annual enrollment of over 1,600 students. For each year from 2009 through 2015, Stanbridge has been named to the President’s Higher Education Community Service Honor Roll, the highest federal recognition a college or university can receive for its commitment to volunteering, service-learning, and civic engagement. In 2017, Stanbridge University was awarded the 2017 School of the Year Award by California Association of Private Postsecondary Schools (CAPPS) for outstanding educational practices among higher education institutions. In 2016, Stanbridge University was awarded the Gold Award for Excellence in Community Service from CAPPS for offering students quality higher education while simultaneously maintaining efforts to assist the local community. Stanbridge University has been selected as a 2014-2015 School of Excellence by the Accrediting Commission of Career Schools and Colleges (ACCSC), and also received its 2015 Excellence in Student Services Award for creating a comprehensive student services program that enhances student achievement outcomes. In 2013, Stanbridge University received the ACCSC Community Service Award for outstanding outreach to the local and global community. Institutional Research & Evaluation, Inc., has named Stanbridge University one of America’s Best Technical Colleges for each year from 2009 through 2016. For more information, please visit www.stanbridge.edu or call 888-789-6208.